Frequently Asked Questions


Below you’ll find some answers to the most frequently asked questions we get here at BrightPath. Still have a question? Get in touch!

Account

Why do you need certain information?

We do not sell your information, this is for us to contact about courses or for payments.

How do I reset my password?

To reset your account’s password on BrightPath’s website, please follow this link: https://www.brightpathedu.com/my-account/lost-password/

We do our best to make sure emails from BrightPath’s website end up in your email inbox and not your spam folder, however sometimes our messages do get flagged as junk. If you don’t see your password reset email, please check your spam or junk folders.

Still can’t access your account? Contact us and we’ll work with you to resolve the problem.

Certificates

I am a walkin for class, how will I get a certificate?

The instructor always has extra certificates they will fill one out for you.

I have lost my certificate(s), how do I get a copy?

Please fill out our certificate replacement form and submit your payment by visiting this page. We will assess a $15 fee to cover the administrative overhead needed to issue replacement certificates.

While we’re often able to offer quick turnaround on replacement requests, please allow up to five days for processing. Thank you for understanding.

Cancelation

I cannot attend class and I have already signed up. What do I do?

Please notify BrightPath as soon as you are able to. You can discuss refund and/or credit at that time. If you do not make it to class a credit towards a future one will be provided.

Will Brightpath cancel courses?

BrightPath will do their best to not cancel courses. Communication will be sent out if you are registered for a course and an issue has risen. E.g weather. We will do our very best to reschedule the course. By law we have to cancel if there are not enough students (5 minimum)

Proctor Exam

I have finished an online QE course and need to schedule an exam.

Please contact Brightpath Education and they will explaining finding a location for your exam.

Class Sign Up

I want to register for a course, what do I do?

Registering online is your best option. This will help keep track in an account

How do I know if a course if happening and has availability?

Our site is always up to date on seats available, location and time. In the description section you will see what you need to bring to class if anything and more details about the course.

Im not sure if I can make class or not and I may walk in.

In general, BrightPath allows space for Walk-Ins. If the course is sold out this will be noted on the site and there will be a walk-in waitlist.

Payment

How do I pay BrightPath?

Payments are accepted before class starts or online. Please do not mail checks UNLESS directed to do so.

How do I know if a course is going to be held or has any availability?

Our site is always up to date on seats available, location and time. In the description section you will see what you need to bring to class if anything and more details about the course.

What if I want to split my payment across multiple credit cards or payment methods?

On some occasions, a payment for a BrightPath class is so large that you might want to split it up across multiple credit cards or payment methods.

If you’d like to do this, please select “Pay by Cash or Check” and then contact us immediately after placing your order.

We’ll work with you to manually process your payment per your instructions and feedback.

General Appraiser Info

Appraisal Board Contact

http://www.ncappraisalboard.org/

Brightpath Courses

Classes are 7 hours CE Credit

What do I need to take?

7 HR USPAP Update is required by May 31 of an even numbered year. Ex (May 31, 2018). It is also required to have electives equaling 21 hours. (3 Brightpath electives). These are due by May 31, 2019.

I want to become an appraiser, what do I do?

For information please review the appraiser booklet http://www.ncappraisalboard.org/forms/InformationBooklet.pdf

General Real Estate Info

Real Estate Commission Contact

https://www.ncrec.gov/

Brightpath Courses

Classes are 4 hours CE Credit

What do I need to take?

A 4 HR Update course (Broker or General) is required as well as one 4 HR elective. This is due by June 10th of every year. Ex (June 10, 2018). It is also required that an Ethics course is taken every two years. (Jan 1, 2017-Dec 31, 2019)

Filing Courses

Who files a completed course?

Brightpath Education will file the course with the appropriate board. Brightpath may offer dual credit for a course. This is a select few and you must decide at the time the course is taken. There is a $35 filing fee to file an appraisal course for real estate credit.

I want Real Estate credit for my Appraisal Course.

If Brightpath has not offered this during the live class then please use the link: https://www.ncrec.gov/RequestCECredit/Index to file with the RE Commission. You will select Processing of course approved by the NC Appraisal Board

Discounts

How do I get a discount?

Brightpath Education will occasionally send out emails with discount codes. Make sure you are on our list for emails.

We are no longer offering bundle discounts for buying all your courses with us. At this time we lowered all of our prices instead of bundles.

Company Discounts

REALTOR Associates all over the state Sponsor Brightpath Education CE Courses and may offer a discount. Ask your Association or join one!

Other

I have a Law related question

Please visit http://www.melblacklaw.com/